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Artificial intelligence (AI) is intelligence (such as learning, reasoning, and inferring information) demonstrated by computers that mimics human intelligence. In the workplace, it can be used to perform cognitive abilities and tasks with reduced human error and cost. But this is just the tip of the iceberg of the transformative potential of artificial intelligence for the future of work.

We recently asked our leading executives what they think AI means for the future of work.

Here are their responses...

In continuation of our exploration of artificial intelligence (AI) and its impact on the future of work, this aims to shed light on the potential drawbacks and challenges associated with the integration of AI in the workplace. While AI offers tremendous opportunities, it is essential to acknowledge and address the concerns that arise alongside its implementation. Let us delve into the cons of AI and foster a comprehensive understanding of its implications.

1. Job Displacement and Transition: As AI technology advances, there is a legitimate concern regarding job displacement. Tasks and roles that can be automated may lead to workforce reduction or shifts in job requirements. Professionals in industries heavily affected by automation may need to navigate transitions and acquire new skills to adapt to changing job market demands. It is vital to implement effective reskilling and upskilling programs to support individuals in successfully transitioning to new roles.
2. Ethical Considerations and Bias: AI systems rely on large amounts of data, and if this data carries inherent biases or reflects societal inequalities, it can perpetuate discriminatory outcomes. Algorithmic bias can impact hiring practices, decision-making processes, and access to opportunities. Ethical considerations surrounding AI, such as privacy concerns and data security, must be addressed to ensure fairness, transparency, and accountability in the workplace.
3. Overreliance on AI and Lack of Human Judgment: While AI excels at processing vast amounts of data and making predictions, it may lack the ability to understand complex contexts and exercise human judgment. Overreliance on AI systems without human oversight can lead to errors, misinterpretations, or flawed decision-making. Maintaining a balance between AI automation and human expertise is crucial to mitigate risks and ensure the responsible use of AI technologies.
4. Workforce Adaptability and Learning Curves: Implementing AI technologies often requires a learning curve and adaptation for the existing workforce. Not all employees may be technologically adept or comfortable with AI integration. Organizations must invest in comprehensive training programs and provide ongoing support to help employees navigate the changes effectively. Overcoming resistance to change and fostering a culture of continuous learning are essential for successful AI implementation.
5. Job Satisfaction and Work-Life Balance: AI's ability to automate certain tasks may inadvertently increase workloads and expectations for employees. As AI takes over repetitive and mundane tasks, professionals may find themselves handling more complex responsibilities, potentially leading to increased stress levels and a compromise in work-life balance. Organizations must proactively address these concerns to ensure that AI implementation enhances employee well-being and job satisfaction.

While artificial intelligence presents remarkable opportunities for the future of work, it is crucial to recognize and address the associated challenges. By acknowledging the potential drawbacks of AI, such as job displacement, bias, ethical considerations, and workforce adaptability, organizations can proactively navigate these concerns. Striking a balance between AI integration and human judgment is key to harnessing AI's potential while safeguarding the well-being and success of the workforce.

Ana Smith helps people & organizations achieve their full talent potential by developing and co-creating people strategies and customized solutions, and turning them into impactful outcomes and collaborative relationships, using coaching as the "red thread.

I want to look at AI from the standpoint of leadership selling the concept to C-suite executives.

Selling Up:

1. Understanding C-Suites Destination

These executives are visionaries who look at things in the time and space of decades into the future. Their foundation is mission, vision, and purpose.

It would be best to build a narrative; be a good storyteller, a master at telling their story.

You must show them where they are now and where they want to go. The progress of everything in the middle will get their attention.

If Henry Ford had asked the public if he could help them with something to improve their lives, the day’s response might have been we’re good; all I need is a faster horse.

2. Articulate the Value

You might see the value in AI and all that it can bring to the sports world. But your task is to articulate what’s important to them and concerned about every day.

Tell them something that they are not aware of.

You need to understand the observable group behavior of the culture of the C-suites. The essence of a person’s culture is a group of behaviors that you can measure, see, and experience. So, the C-suite will have a culture associated with it.

And there are individual cultures that influence their behaviors and decisions. Still, then there’s the group culture that affects the group and, therefore, the individual’s decisions to have a unanimous decision to buy into what you’re recommending.

So that’s why it’s essential to understand how and what areas their culture influences.

3. Trust

What is the C-suite modus operandi concerning trusting? For them to trust your pitch on AI, they must trust it and you.

Once you have articulated the three steps in the order that I have laid out from their perspective, from their lens, you’re on your way.

Finally, you must evoke the right emotions. Emotions will have the final say. It’s not the idea they’re buying into—not the thing itself. It’s the meaning behind it that’s important to them.

Michael Willis has 18+ years of experience working with accounting & sports organizations and has managed P&Ls of $10M - $125M+ with budgets of $3M-$50M+. He worked for the NFL for 22 1/2 years, mainly with the game officials working on the financial/accounting side of the business.

As a brand marketer, I cannot ignore the profound impact that rapid advancements in artificial intelligence (AI) have had on various industries, and my industry is certainly no exception. AI technology is revolutionizing how companies engage with their audiences, streamlining processes and making data-driven decisions. Here are four ways AI is changing the future of work in brand marketing and how businesses can leverage this transformative technology to gain a competitive edge:

Automating Routine & Repetitive Tasks

AI technology offers the potential to automate routine and repetitive tasks, freeing up valuable time for brand marketers to focus on strategic initiatives. Chatbots, for example, can handle customer inquiries, providing instant responses, personalized recommendations, and support around the clock, enhancing customer satisfaction and allowing marketers to allocate their time and energy towards creative endeavors and relationship-building efforts. Additionally, AI-powered tools can automate social media posting, content generation, and campaign optimization, increasing efficiency and productivity.

Enhanced Data Analytics & Consumer Insights

One of the most significant advantages of AI for brand marketers is its ability to process vast amounts of data and unlock valuable consumer insights. AI-powered analytics tools can analyze consumer behavior, preferences, and patterns, enabling marketers to create more targeted and personalized campaigns. By leveraging AI algorithms, marketers can segment their audience more effectively, tailor content, and optimize marketing strategies based on real-time feedback, resulting in higher engagement and conversion rates.

Predictive Analytics & Forecasting

AI’s analytical capabilities enable brand marketers to predict future trends and make data-driven decisions more accurately. By leveraging machine learning algorithms, marketers can analyze historical data to forecast market demands and consumer behavior and identify emerging opportunities. This empowers them to anticipate shifts in the market, refine marketing strategies, and optimize resource allocation. With AI-driven predictive analytics, brand marketers can stay ahead of the competition and adapt proactively to changing market dynamics.

Hyper-Personalization

AI empowers brand marketers to deliver hyper-personalized experiences to consumers. By leveraging AI algorithms and machine learning, marketers can analyze user data to understand individual preferences, purchase history, and behavior patterns. With this knowledge, brands can create highly targeted marketing campaigns, personalized product recommendations, and tailored messaging that resonates with each customer on a deeper level. This level of personalization fosters stronger customer relationships, boosts customer loyalty, and ultimately drives revenue growth.

Artificial intelligence is transforming the future of work in brand marketing, offering many opportunities to increase efficiency, improve customer engagement, and drive business growth.

Lisa Perry helps companies build leadership brands, driving loyal customers & delivering profitability. She does this through a process that builds brands consumers love. Her goal is to help companies develop, monetize, and grow their brands.

What do you think AI means for the future of work? Join the conversation inside Work It DAILY today.

When we think of communication skills, most of us just think about written and verbal skills. For verbal communication, there is more than just talking and active listening. There is a third component—non-verbal communication skills. These are the ways you convey your message excluding words. What does that mean? Non-verbal communication includes things such as facial expressions, hand gestures, posture, and even how you’re dressed.

Non-verbal communication skills can provide clarity and depth to the message or allow one to better express a specific feeling (such as happiness, empathy, or concern). This is important and can help you make your message more compelling or persuasive, which in turn can make you more credible and trustworthy. This applies to “reading” your audience too.

If you’re a salesperson, understanding the body language of your client can help you tailor the conversation and approach toward your desired outcome. Or if you are talking with someone with a different culture, make sure you’re culturally sensitive. There may be non-verbal cues such as handshakes, bowing, or eye contact that may be inappropriate and possibly disrespectful. You don’t want to inadvertently make a social blunder or faux pas.

And how important are non-verbal communication skills? Did you know that non-verbal communication accounts for ~93% of a conversation? Yes, that means only ~7% of the communication is the actual words.

How effective is your ~93% of the conversation? Do you feel that people frequently misinterpret or misunderstand you, or seem confused? Or do they struggle to relate to your non-verbal cues? And if your conversation is virtual (such as a large Zoom meeting) then you’ll need to pay extra attention to the non-verbal cues. For example, are some people constantly looking away, having their arms crossed, or fidgeting in their seats?

If you have a big presentation or job interview coming up, you want to ensure you convey confidence and professionalism. After all, Will Rogers said, “You never get a second chance to make a first impression.”

Improving your non-verbal communication skills can enhance your ability to convey messages effectively. It starts with self-awareness, and intentionally doing things such as the following:

1. Display appropriate facial expressions – Use your face to express happiness, empathy, or concern.
2. Tone and pitch of your voice – Be aware of the cadence of your speech and have a steady tone but not monotone.
3. Practice active listening – You can show that you are engaged and listening by nodding and maintaining eye contact.
4. Record yourself speaking – Practice and make recordings to see and hear yourself. The more you practice, the more comfortable you will become.
5. Be aware of cultural differences – Adjust your non-verbal gestures to be culturally sensitive when communicating with someone with a different culture. For example, the "OK" gesture (made by forming a circle with the thumb and forefinger) is widely recognized as positive in many Western cultures but may have an offensive connotation in other cultures.

Having strong non-verbal communication skills is important in both your personal and work life. Whether you are interviewing for a role, meeting with a new client, or collaborating with Marketing on a new service, it’s critical to be able to express and exchange information. Remember that non-verbal communication accounts for ~93% of a conversation.

For more information on the importance of strong non-verbal communication skills, follow me on LinkedIn!

Effective verbal communication can help to ensure that everyone is on the same page and avoid misunderstandings. Misunderstandings can arise when verbal communication is unclear which can lead to confusion and even conflict. According to Liz Papadopoulos, “Effective communication requires more than an exchange of information. When done right, communication fosters understanding, strengthens relationships, improves, and builds trust.”

Does your team have new team members? If so, help them build camaraderie so that they can respect, trust, and care for each other. A key attribute is for them to be able to communicate together.

For example, when having team meetings, make sure everyone has an opportunity to speak and be heard. Each team member should feel safe to be authentic and express their opinion to the group. After all, each team member is valuable and brings something different to the table. And don’t forget that cultural differences can impact verbal communication styles.

One part of verbal communication is speaking skills. You need clarity to speak clearly and concisely to effectively communicate. Your tone, which includes volume and inflection, can also impact how your message is received. If your voice is loud and carries, are you cognizant that you may be perceived as intimidating?

Another component is listening skills. When someone is speaking to you, pay attention to and listen to understand what the speaker is saying. When you actively listen, you’ll be able to understand and appropriately respond as well as ask clarifying questions. How would it make you feel if someone didn’t completely listen to you and jumped to their own conclusions? According to Stephen Covey, “The biggest communication problem is we do not listen to understand. We listen to reply.”

Both speaking and listening are important. For example, at a job interview, the organization is interviewing you about several elements including your skills, accomplishments, and fit into the organization. At the same time, you’re interviewing the company to find out about their company culture, growth opportunities, and whether the role is a good fit for you.

How good do you think your verbal communication skills are? Do you struggle to verbalize your ideas and thoughts clearly? Do others fairly often misunderstand or misinterpret what you’re saying? Or are you uncomfortable speaking in front of people and avoid public speaking at all costs? If so, you may benefit from improving your verbal communication skills.

There are several ways to improve your verbal communication skills including:

1. Record yourself – make a recording to hear how you speak. Rapidly? Monotone? Or how often do you pause thinking about what to say next and say filler words like "um," "uh," or "you know"? It starts with being aware.
2. Practice speaking – take opportunities to practice speaking at meetings, or even lead presentations. Practice, practice, practice. The more you practice, the more comfortable you will become.
3. Join a public speaking group like Toastmasters International. There is a network of (in person, online, and hybrid) clubs worldwide that can help you improve your public speaking skills.
4. Solicit feedback – seek out feedback from others. If you’re making your first presentation at a seminar, practice with a colleague.

Having strong verbal communication skills is important in both your personal and work life. Whether you are meeting and building a new relationship, interviewing for a role, resolving a customer service call, or collaborating with Marketing on a new service, it’s critical to be able to express and exchange information.

For more information on the importance of strong verbal communication skills, follow me on LinkedIn!

The thought of conducting a job search right now is probably very intimidating for most professionals—and a little frightening. While many things could be scaring you about your job search, you can't let those fears impact your career, especially when you can easily overcome them with the right tools, tips, and strategies.

If the phrase "looking for a job" strikes fear into your heart, don't worry. Here's how to overcome your job search fears this fall, just in time for Halloween!

You're putting so much time and effort into your job search, but what if employers never call you back? This is a common fear for many professionals, and for good reason.

A lot of job seekers do spend hours a day applying for jobs only to never hear back from employers. There are a few reasons why this might be happening: your resume didn't make it past the ATS, your cover letter didn't stand out to hiring managers, or you didn't adequately market your skills and experience to employers or demonstrate your value as a business-of-one.

How To Overcome This Fear:

• Optimize your resume with keywords and quantify your work experience so it gets past the ATS.
• Write a disruptive cover letter to stand out from the competition.
• Network your way into the company (aka back-channeling) so you can bypass the online application process altogether.

This is a fear that probably keeps you up at night. You've finally found a job you like and landed an interview with the company. But what if you bomb the job interview? What if you ruin your chances of getting a job offer?

Confidence is key in a job interview, and you can't be confident without proper interview preparation.

How To Overcome This Fear:

• Research the company you're applying to.
• Practice, practice, practice.
• Ask a trusted friend or colleague to conduct a mock interview.

If you've been looking for a job for a while, you might feel desperate. This puts you in a vulnerable spot, but you should avoid settling for a job if you can.

On the flip side, you might have multiple job offers and need to decide which one is right for you. Do you feel empowered to make the right decision?

How To Overcome This Fear:

• Create an interview bucket list to ensure you're applying to companies you actually want to work for.
• Ask questions in your job interviews so you have enough information about the position.
• Learn how to negotiate the salary you deserve.

By following the tips above, you'll successfully overcome any job search fears you may have—and realize the job search isn't as scary as it seems!

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For college students, internships are the gateway to an amazing career. Internships are the perfect opportunities for young professionals to acquire and develop skills, network, and prove themselves as hard workers.

Want to stand out at your internship and be known as the best intern in the entire company? Follow these steps to become an unforgettable intern.

When walking into your internship, it is important to remember that you are there to pay your dues, just like everyone else in the company. Know your worth to the company, but do not overstep boundaries! Your main goal is to assist and learn from your superiors.

Some may find it unbearable to go into a company knowing that they are at the bottom of the totem pole, but it is important that you swallow your pride. Dedicate yourself to becoming the best worker possible and your superiors will notice!

Do not be entitled. Respect is not handed out; it is earned. Remember that.

As we mentioned above, you are there to pay your dues and learn. Go into the office and work to your best potential every day, and respect will come.

Now, we're not saying you need to act like you are walking on eggshells, but you must be calm and collected in the workplace. You should come to work every day with a positive attitude, ready to work smart!

There's a big difference between working hard and working smart. Working hard means having no problem working over eight hours a day. Working smart is fitting a 10-hour workday into an eight-hour shift.

Productivity is extremely important, and if you are losing an hour or two a day because you are surfing the web or looking at your phone, you can expect that your manager will lose their patience and drop you.

Imagine a co-worker was going on vacation for the week and left you a huge checklist of things to do while they're gone. At the bottom of the list, they left a note saying, "If you can get at least one-third of this list done before the end of the week, that would be amazing."

Now, instead of working at a slow pace, imagine you get the entire list done by Wednesday and ask your boss for another project. That's the kind of work ethic that makes you a stand-out intern, and a great candidate for a future entry-level position.

As an intern, don't be afraid to take on a big project! It's a chance to show them what you're made of.

Understand that not every task you need to complete is going to be glamorous. There will be tasks you will be given that may be a drag, but do not—we repeat do not—complain about doing this work. You never want to be seen as ungrateful in the office.

It is important that you see everything in a positive light. Even if the task you are working on is small, see it as something that your superior is trusting you and only you with. Everything can have a positive twist.

All good (and unforgettable) interns successfully network with their colleagues. An office is filled with professionals who have years of experience. Every day, you should make a conscious effort to try and pick the brain of another professional. An easy way to do this is by taking them out for coffee during the day. Coffee is inexpensive and quick. Make sure you treat them, and let them know that you are appreciative of their time.

If you do this a few times a week throughout your internship, you will have numerous connections and unmeasurable knowledge about the industry.

Now that you have this guideline to becoming an unforgettable intern, apply the knowledge you learned and prove to your employer why you are the very best. Outshine the competition and get that full-time position!

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When it comes time to choose an advanced degree, it’s wise to consider the costs and benefits before applying for a program. Depending on your industry or long-term professional goals, a Master of Business Administration (MBA) may or may not be the best course of action.

Here are five considerations that can help you weigh the pros and cons of pursuing your own MBA.

1. Career Advancement

Although it may be possible to climb the ranks by being promoted internally over the years, there are some careers that require an MBA for advancement. For example, the industries of finance, banking, and consultancy. Furthermore, there are also some companies that will not promote employees who do not continue or improve education through an MBA program. Earning an MBA does not guarantee career advancement, but it certainly doesn't hurt employment or promotion prospects.

2. Career Change

The concept of getting hired right out of college and staying at one job until you get your gold watch at retirement no longer exists. If you are interested in changing careers, switching industries, or making yourself a marketable employee in a variety of fields, an MBA degree can help you do all three. While enrolled in an MBA program, you will have the opportunity to learn general business and management expertise that can be applied to nearly any industry. You may also get the chance to specialize in a particular area of business, such as accounting, finance, or marketing. Specializing in one area will prepare you to work in that field after graduation regardless of your undergraduate degree or previous work experience.

3. Leadership

Not every business leader or executive has an MBA. However, it may be easier to assume or be considered for leadership roles if you have an MBA education behind you. While enrolled in an MBA program, you will study leadership, business, and management philosophies that can be applied to almost any leadership role. Business school may also give you hands-on experience leading study groups, classroom discussions, and school organizations. Having this depth of experience begets confidence, which translates to leadership.

4. Business

One of the best reasons to get an MBA is because you are interested in studying business administration. If you enjoy the topic and feel like you can increase your knowledge and expertise, pursuing an MBA for the simple sake of getting an education is probably a worthy goal.

5. Entrepreneurship

While the myth of the wunderkind startup exists, the reality is that a successful launch and sustained business requires ballast and the underpinnings of a network. Formal education offers access to apprenticeships, internships, and other structures designed to reinforce a strong business foundation. Further, an MBA can help increase your chances of securing a job that will provide you with the experience, skills, and mentors you need to start your own successful company someday.

The Bottomline

In today's job market, pursuing an MBA can be beneficial, but it's crucial to avoid incurring massive debt for the degree. The best approach is to have your employer pay for the MBA, allowing you to work and apply what you learn simultaneously. This not only enhances your practical skills but also makes the investment more worthwhile. Many schools, like Florida Atlantic University, offer affordable and top-quality MBA programs where employers often cover tuition, making it a solid option.

However, it's important not to rush into getting an MBA simply due to a tough job market. Some individuals take on significant debt to obtain an MBA, only to struggle to find a job afterward due to lack of work experience or being overqualified. The decision to pursue an MBA should be based on a clear career plan, and the value of the program should align with both personal goals and financial considerations.

So, should you get an MBA? Do you actually need one at this point in your career? Hopefully, these tips have either given you a straight answer or helped you in the right direction.

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This article was written by Brian Childs, social media outreach coordinator, on behalf of 2U, an education technology company that offers online resources for graduate students.

A lot of people ask, "Do recruiters even read cover letters anymore?" The answer is yes, they 100% do. That's why it's important for job candidates to write one that stands out to recruiters in a good way—not a bad way.

There are things in your cover letter that could be sabotaging your chances of getting an interview.

If you do the following two things when writing a cover letter, there's a good chance a recruiter won't give you a call...

Starting your cover letter off with the phrase "To whom it may concern" is very impersonal, and it shows that you didn't do your homework. It's also an abrupt way to start your cover letter. To top it all off, it's an outdated approach. People used this phrase on cover letters decades ago.

Instead, you want to start your cover letter with a phrase like "Dear hiring team" or "Dear hiring manager." If you can find the name of the person who posted the job, address the cover letter to that person. These phrases help you put a personal touch on your cover letter, which can make you more memorable to recruiters and hiring managers.

Often, job seekers will put all sorts of information about their job history and accomplishments in their cover letters. The big issue with that? The hiring manager or recruiter is already going to read that information in your resume.

Quite frankly, by recapping your resume in your cover letter, you're wasting a hiring manager's time. You're essentially making them read something twice since they've already had to look at your resume. This is also risky because a job candidate can put something in their cover letter that makes hiring managers decide that they're not the right fit for the job even before looking at their resume.

Instead of recapping the resume, you want to get the hiring team at "hello" by writing a disruptive cover letter. This disruptive cover letter will help you stand out from other candidates and make a connection to the company you're targeting.

Writing a disruptive cover letter that recruiters will love isn't as hard as you may think. In fact, it can be pretty fun if you know what to put in it!

Here's how you can write a disruptive cover letter, and why it's so important to make that initial connection with recruiters and hiring managers.

Thousands of our members at Work It DAILY have used a disruptive cover letter to land job interviews. Try writing one during your next job search and see how much of a difference it makes!

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As a college student, your number one priority is to learn. What you need to realize early on in your college career is that your learning is not, and should not, only be located in the classroom. Learn from every experience! Better yet, learn from the successes and failures of others. To do that, you have to be intentional with your experience...and actually have learning experiences.

As an undergraduate student, I went to class every day, but I did little to get involved other than classroom time. I didn't network with professors. I didn't have a student job. I wasn't involved in student organizations. I didn't volunteer. While other students were out making the college experience happen, I sat back and watched it. A year after graduation, I found myself selling coupon books door-to-door in the Chicago suburbs in a shirt and tie. Not exactly the dream job I had as a little kid growing up in small-town Iowa.

The reason I tell my UI STEP (University of Iowa Student to Employed Professional) class this story right when they walk in the first day is because they need to know what can happen if they just sit back and don't take action as a college student.

Here are some professional development tips for college students.

The only way to develop both personally and professionally as a college student is to first understand what needs to be developed in the first place. Self-reflection is so crucial in all of our lives, but especially during our college years. Taking ownership of what you don't do well and trying to improve is just as important, if not more important, than understanding what you are good at.

College is the time to improve and grow and that will only happen if you have goals set on what skills you want to enhance. If you have never completed a transferable skills survey before, I encourage you to give it a shot, as this can really show you where you need more development.

All of us have had people we've looked up to in our lives. For those of us who have been in the workforce for a good while, we've probably had mentors and leaders that we have looked up to along the way. One way you can take ownership of your own development is to emulate the people you look up to. By being aware of your surroundings and understanding what exactly has drawn you to certain people, you can understand what skills you need to showcase to someday be in that position of leadership. This only happens through reading, researching, and being intentional with your learning.

Having outstanding job-specific skills is important, but you need to have the intangible qualities that employers are looking for to ultimately reach your career goals. To grow in your development, you must first identify the skills you actually want to develop.

As a college student, I knew that I was a terrible public speaker and not very good in large social situations, as I would get extremely nervous. One year, I forced myself out of my comfort zone and attended a career fair at the University of Iowa. At this fair, there were over 100 employers and it was an extremely packed room. While I accomplished something just by going, I didn't actually do anything. I simply walked around and didn't talk to anybody.

Many of us are afraid to stray from what is comfortable to us, but you only get better with practice and experience. I challenge my students to try something new that gets them out of their comfort zone at least once a month. Obviously, the key to that is to actually take action and not just walk around!

By getting out of your comfort zone, you can learn a lot about yourself and develop interests that you never thought were possible. Who would have thought that 10 years after I walked around doing nothing, I would be teaching students in a classroom setting? Not me. Own your insecurities.

There is no better way to take advantage of your own development than by diversifying your experiences while in school. Think about it. The more involved you are and the more experiences you have, the better your chances of finding out what your true passion is.

For example, I work with a ton of student employees and many of them end up changing their major because they love what they do within their student job. My current boss was a biology major, but she loved her student job in financial aid so much that she has now been doing it for 32 years.

I implore all students to diversify their experiences by getting involved in student organizations, volunteering, and being employed while a student. At the very least, a diversified resume with a lot of experience looks pretty good to an employer!

We have students all the time who come to our student employment office and want help finding a student job. The first question I ask them is where they want to work. I ask this specifically because if they want to work in the library, why are they coming and talking to us? Go talk to somebody at the library!

There is a reason most jobs in this country are filled without advertising, and that is because they don't need to advertise. If you want to develop yourself, get the career you want, and meet the people that you want to meet, then go do it! Take charge and make things happen for yourself by being proactive. If you are an employer, what skills does it show you when someone proactively comes to you looking to learn more? Plus, as a student, you are in a learning phase and can play the student card, which will probably get you in the door easier than someone my age. Take control of your own fate and make things happen.

So many things that happen in your career (and life!) are going to be out of your control. Take that control back and take ownership of your own development. Learn from every experience—good or bad. You never know, one day all the failures that you learned from when you were a college student could lead you to the career you never knew you always wanted. Be a lifelong learner and you never know what you could be doing next.

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These days, it can be overwhelming to think about how much work goes into finding a job. If you are very serious about it, you have likely educated yourself in all the various facets of a job search and become well-equipped to go out and tackle the task. But, so have many others.

Once a company narrows down the candidate pool to a group of people they want to meet, and you are one of them, it's time to start thinking about your next steps. Only one person can be chosen in the end. When all things are equal, what makes you stand out?

Finding strategic and creative ways to land job interviews is half the battle. Once you are chosen for an interview, it's not always going to be enough to arrive early, smile at the right times, answer the questions properly, ask the right questions, and then conduct all the proper follow-up tasks. Chances are you are going up against other candidates who will also be doing those same things.

Now is the time to go that extra mile.

The best proactive job interview strategies are somewhat subtle in nature and flow with the rest of the process. The following are the top five strategies most candidates do not utilize.

If you have at least a few days between when you set up your interview and when it actually takes place, use the extra time to your advantage. Call or email to confirm the interview, and let them know you are really looking forward to it. Not very many candidates do this, yet it's these little acts of professionalism that matter.

Typically interviews (including phone interviews) start out with some small talk. Don't just answer questions asked of you; ask them questions too and get a lighthearted conversation going! Ask them how they are doing and maybe share a connection story. Try to help take the rigid formality of a job interview down a notch so that the conversation can flow more easily.

If any of the interviewers share something of some level of significance, be creative and use that information in further communications. Your thank-you letter to that person could briefly mention something that had come up. For example, if an interviewer mentioned that their child was sick, why not briefly mention in your thank-you letter you hope their child is feeling better? Who wouldn't appreciate that?

This is especially effective if the company has a manufacturing facility and you can ask a lot of questions about their products and how they are made. Regardless, this is a great way to show that you have a strong interest in the company.

While on the tour, bring up several things that you know about the company (you have done your homework, right?) and ask questions about them. Take notice of things you see and either compliment them or ask questions about them.

Try not to ask questions or make statements that make it clear that you are only interested in how this job will affect you. Employers want individuals who care about the company. If it doesn't come up in the interview, ask if you can learn about the company's values and mission statement and talk about how it aligns with yours. The values and mission statement are (or should be!) a very important part of a company's culture. So few people ask about this stuff!

Ask about how your job fits into the department and the company as a whole. Show interest in what the company actually does. If you spend most of your time talking and asking about all the things that pertain to you, you will not be impressing anyone even if you provide otherwise good answers to the interview questions.

Personalized means personal and unique to each person who was in the interview. Make your thank-you letter different than the others. Reference communication items that are specific to that person if you can. This is a great approach, different from just sending a standard, copy-and-paste thank-you letter to them all.

Many candidates send separate emails to each interviewer, but the content is the same. Thank-you emails can and will get forwarded to others, and when some were forwarded to me, I found it to be very impressive if the content was different from the one I received.

It's the little things that set you apart from the masses and help you stand out. Sure, some of these are a little extra work. But if it helps you get the job, isn't it worth it?

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One of the most common reasons candidates are rejected after a job interview is that they don't provide enough relevant, tangible examples of what they've done in their current or previous jobs that would be relevant to the position they are seeking.

When you're looking for a new job, you need to provide specific, concrete examples of the competencies listed in a job description—whether it is problem-solving, influencing, taking initiative, or managing change.

A lot of job seekers will give generic examples or just talk about what they've done—but without mentioning specific accomplishments. You could be very good at your current job, but if you struggle to effectively demonstrate your expertise and value in a job interview, you may miss out on your next career opportunity.

Here are a few tips to help you overcome any blocks you might have when talking about your achievements in job interviews.

One of the reasons candidates shy away from talking about their accomplishments is because they don't want to sound arrogant. However, the job interview isn't the time to be too humble. Talking about your accomplishments and using facts and numbers isn't bragging—it's telling a story.

You have to remember that a potential employer wants you to do well in an interview. They are literally looking for an excuse to give out the job! So tell them what they need in a clear, factual manner.

A great way to answer questions while highlighting your skills and accomplishments is by using the "Experience + Learn = Grow" model or the STAR technique (situation, task, action, result).

What was the situation/problem? How did you solve this problem/overcome this setback? What did you learn from this experience? How did you apply what you learned to your career?

These methods are particularly beneficial when you're answering behavioral interview questions that hiring managers ask to see if a candidate has enough self-awareness to know what they're good at, and what skill sets need improvement.

Although the STAR technique is popular, our career coaches at Work It DAILY recommend using the "Experience + Learn = Grow" model when answering behavioral interview questions because it is more effective at communicating exactly what hiring managers want to hear.

Numbers are great for demonstrating your skills and expertise. Did you increase revenue, or save time/money? Did you improve a procedure and, if so, how much time did you save? How many clients did you win in your last job? Don't just tell the employer what the result was. Tell them how you got the result and what your decision-making process was.

Prepare several examples of quantifiable results for your next job interview and you'll significantly increase your chances of getting that job offer!

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As a career coach, I often get asked about the best strategies for landing a job. I'll be honest: I don’t encourage my clients to rely heavily on job boards. They aren’t as effective as most people think. Instead, I have them take a more proactive and personal approach that yields much better results—job shopping.

Job shopping is about creating a bucket list of companies you would love to work for. Where would you like to interview? What types of companies align with your values, interests, and career goals? Once you've identified these companies, it’s time to research them deeply.

The key here is to ask yourself:

• Why do I think this company is awesome?
• What draws me to this organization?
• What stands out about its culture, its mission, or the work the company does?

Once you understand this, you can craft a compelling narrative that speaks to your enthusiasm and why you would be a perfect fit.

Here’s where job shopping becomes powerful. Instead of waiting passively on job boards, you go directly to these companies. You reach out to people within the organization, introduce yourself, and express why you're passionate about working there. In most cases, this is done through networking—finding someone who can help you connect with the hiring manager.

Think about how much more effective this approach is. Instead of submitting your resume alongside hundreds of others, you're making a personal connection. You’re standing out and showing initiative. It’s an active approach, and it's much more rewarding both in the short term and the long run.

Now, let’s fast forward. You’ve landed the interview and impressed them enough to get an offer. But what if the salary isn’t quite what you had in mind? Let’s talk about negotiating.

First, always check if negotiation is even on the table. Sometimes, companies will be clear upfront: “This is what we offer, and it’s not open to negotiation.” If that’s the case, it’s essential to respect that. But if there’s room for negotiation, or if they’ve given you a salary range, you can absolutely make your case for more.

This is where creating a job matching matrix comes into play. A job matching matrix allows you to align the responsibilities of the role with your skills, experience, and the value you bring. When you present this, you’re not just asking for more money—you’re showing why you're worth it. It’s a strategic, data-driven way to negotiate effectively.

If you're serious about learning techniques like job shopping, back-channeling, and salary negotiation, I’ve got an offer for you. You can grab a 7-day free trial at Work It DAILY, where we offer courses, coaching, and a community to support you throughout your job search.

Get access to unlimited support and coaching, and learn at your own pace—anytime, anywhere.

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Good luck! Go get 'em.

Interview questions are not as straightforward as they seem, and answering just one question incorrectly may put you out of the running for a job.

The takeaway? Be ready to read between the lines.

Here are seven of the most common interview questions, what the hiring manager is really asking, and how you should respond.

1. "Tell me about yourself."
2. "Where do you see yourself in 5 years?"
3. "What's your greatest weakness?"
4. "What motivates you to perform?"
5. "Tell me about a time that you failed."
6. "Why do you want to work here?"
7. "How many couches are there in America?"

All of the most common interview questions require a thorough answer because they are behavioral interview questions. To answer these types of interview questions, use the "Experience + Learn = Grow" model.

Let's take a closer look at how to answer the most common interview questions below...

What the hiring manager is really asking...

"How do your education, work history, and professional aspirations relate to this position?"

How to respond: Select key work and education information that shows the hiring manager why you are a perfect fit for the job and the company.

For example, a recent grad might say something like, "I went to X University where I majored in Y and completed an internship at Z Company. During my internship, I did this and that (name achievements that match the job description), which really solidified my passion for this line of work."

What the hiring manager is really asking...

"Does this position fit into your long-term career goals? Do you even have long-term career goals?"

How to respond: Do not say you don't know (even if you don't) and do not focus on your personal life (it's nice that you want to get married, but it's not relevant).

Show the employer you've thought about your career path and that your professional goals align with the job.

What the hiring manager is really asking...

"Are you self-aware? Do you know where you could stand to improve and are you proactive about getting better?"

How to respond: A good way to answer this is with real-life feedback that you received in the past. For instance, maybe a former boss told you that you needed to work on your presentation skills.

Note that fact, then tell the employer how you've been proactively improving. Avoid any deal breakers ("I don't like working with other people") or cliché answers ("I'm a perfectionist and I work too hard").

What the hiring manager is really asking...

"Are you a hard worker? Am I going to have to force you to produce quality work?"

How to respond: Ideal employees are intrinsically motivated, so tell the hiring manager that you find motivation when working toward a goal, contributing to a team effort, and/or developing your skills. Provide a specific example that supports your response.

Finally, even if it's true, do not tell an employer that you're motivated by bragging rights, material things, or the fear of being disciplined.

What the hiring manager is really asking...

"How do you respond to failure? Do you learn from your mistakes? Are you resilient?"

How to respond: Similar to the "greatest weakness" question, you need to demonstrate how you've turned a negative experience into a learning experience.

To do this, acknowledge one of your failures, take responsibility for it, and explain how you improved as a result. Don't say you've never failed (delusional much?), don't play the blame game, and don't bring up something that's a deal-breaker ("I failed a drug test once...").

What the hiring manager is really asking...

"Are you genuinely interested in the job? Are you a good fit for the company?"

How to respond: Your goal for this response is to demonstrate why you and the company are a great match in terms of philosophy and skill. Discuss what you've learned about the company, noting how you align with its mission, company culture, and reputation.

Next, highlight how you would benefit professionally from the job and how the company would benefit professionally from you.

What the hiring manager is really asking...

"Can you think on your feet? Can you handle pressure? Can you think critically?"

How to respond: When faced with a seemingly absurd question like this one, it's important you're not caught off guard.

Resist the urge to tell the interviewer the question is stupid and irrelevant, and instead walk them through your problem-solving thought process. For this particular question, you would talk about how many people are in the U.S., where couches are found (homes, hotels, furniture stores), etc.

As with other parts of the job application process, it's a good idea to solicit feedback from family, friends, and former colleagues. Try out your answers to each of these questions with at least two people, then revise based on their feedback. A mock interview is the best way to practice your answers and boost your confidence before the real interview.

The importance of preparation before an interview cannot be stressed enough. The more you practice, the more confident you'll be. If you successfully answer the most common interview questions, you'll be sure to stand out to employers as a great candidate for the position.

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You hate your job. You find yourself complaining about it daily to your family and friends. Every Sunday night, you tell yourself that you're finally going to quit and find a new job because you just can't take it anymore. But you don't.

Instead, you go to work, come home, complain, and start the whole cycle over again. You're completely miserable in your current job, but you're absolutely terrified to find a new job. Why?

Yes, starting a new job can be scary. You have to adapt to a new work environment, make new work friends, and even learn some new skills—and you don't know if you'll even like it after everything's said and done. What if it turns out to be worse than your last job? What if they don't like you? What if you don't fit in? What if you don't perform at the level they expected? It's similar to starting at a new school where you don't know anyone, where anything is, or how your teachers are going to be.

The truth is that starting a new job can be intimidating. You're walking into a new situation and you're not sure what to expect. The best thing you can do is get to know the company as much as you can before accepting a job offer. Learn it inside and out, make an effort to get to know people you'd be working with over LinkedIn or coffee, and ask questions that can give you insight into the company culture.

Don't feel like you have what it takes to make it anywhere else? Afraid to find a new job because you don't want to look like an incompetent employee? If you think you're lacking the skills to succeed elsewhere, take an inventory of your skill sets. Then, compare them to the skill sets that are required for the jobs you're considering.

What are you missing? Where do you need to ramp up your skills? Do you have additional skills that could lend themselves to the job? Make a list of the skills you have and the ones you need to develop.

You need to understand what you have to offer so you can market yourself effectively to employers.

Again, take a look at your skill sets. Think about past accomplishments at work. What have you achieved? What are you proud of? What problem do you solve at your current company? Make sure you quantify your work experience on your resume so employers know what you have to offer and can see the value you provide as a business-of-one.

You want to find a new job, but you have no idea what you want to do. All you know is that you hate your current job and you want out. If you're having trouble figuring out what you want to do next, you need to take some time to explore.

Research different jobs, industries, and companies. Talk to people about their work—why they like it, hate it, and what excites them about it. Take some time to figure out what interests you and what projects energize you.

What if you don't get the benefits you have at your current job? What if you have to take a pay cut? What if it takes too long to find a new job and you run out of money? Research competitive salary rates before you look for a new job. Also, research the companies you're interested in to learn about what kinds of benefits they offer employees.

It's important to understand what your priorities and must-haves are in your new job. The last thing you want to do is accept a job knowing that it won't meet your needs because it will just result in you looking for a new job in a few months. However, understand that you might not necessarily make the same paycheck as your current job. Research so you know what to expect.

If you're terrified to find a new job, you're not alone. We hope that by identifying these fears and following the tips above, you'll have the confidence and courage to look for your next job. Remember, you'll never know what you can do until you try!

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Let's talk about something even more important than knowing to mute yourself on Zoom: your network.

Building a strong and diverse professional network isn't just a good idea; it is THE cheat code for your career. The right people in your network can open doors you didn't even know existed, empowering you to reach new levels in your career journey.

The following article is inspired by a previously written article on the Work It DAILY blog: Top 10 People You Must Have In Your Network To Find A Job by Tai Goodwin and Jenna Arcand.

One of the best mindsets you can have when networking is that every person you meet, introduce yourself to, connect with, and reconnect with could be your golden ticket to your dream job, best-fit client, or opportunity you haven't even thought of. But you must network and nurture those connections to get the desired results, fostering community and support in your professional life.

Let's dive into the 10 people you absolutely NEED in your network. These folks aren't just placeholders; each brings something crucial to your career development—like the Avengers, but with less spandex and more coffee.

Ah, the Mentor. The Yoda to your Luke, the Dumbledore to your Harry. We all need that wise, experienced person who's been there, done that, and can tell you exactly how you're about to mess up. But in a loving way, of course.

A Mentor doesn't just give you advice—they give you that gut check when you're about to make a career decision that might have you facepalming for years. They will make the path easier but not eliminate all learning experiences. Mentorship isn't just about guidance; it's about having someone in your corner who truly wants to see you succeed, even when you can't see it for yourself.

The Connector is the person who knows everyone, and I mean everyone. They are the human equivalent of LinkedIn on steroids, making connections that can change your entire career trajectory. They are the person who, whenever you go anywhere, is always saying hi to someone, or someone is saying hey to them. And it's not just a casual greeting—after a bit of small talk, they're telling you that person's life story, kids' names, pets, family happenings, etc. They are your personal CMS (connection management system).

How do you nurture a relationship with a Connector? Be genuine, express gratitude, and—here's a thought—be a Connector yourself! Pay it forward, and it all comes full circle, empowering you to impact your network significantly.

In our fast-paced world, having an Industry Insider in your network is like having tomorrow's newspaper today. Industry Insiders dial in on what's happening in your field, often before anyone else. They know the trends, challenges, and, most importantly, opportunities just around the corner. These professionals have deep knowledge in an area and can provide current and upcoming trends, which helps you stay competitive. The difference between an Industry Insider and an Innovator is that the Insider is more focused on "real-time" developments, whereas an Innovator is looking toward the future.

Want to connect with an Industry Insider? Engage with their content, attend the same events, and, most importantly, listen. You'll learn more in one lunch with an Insider than in weeks of Googling.

The Innovator is that person who's always two steps ahead—sometimes so far ahead that you're not even sure what they're talking about, but you nod along because, hey, they're onto something. These people challenge the status quo and bring fresh, creative ideas to the table. Many would say "out of the box" with their ideas. They are more interested in disruptive ideas, radical shifts, creative thinking, and problem-solving.

Stepping outside of any box or comfort zone can be anxiety-inducing. Meeting an Innovator who not only lived outside the box but didn't even know where the box was anymore takes some of the anxiety out and infuses excitement. Their problem-solving approach has completely shifted how I handle challenges, making me more adaptable. Honestly, I love a great brainstorming session now.

You know those people who ask you, "But why?" and "Have you thought about it this way?" right when you feel super confident about something? Yeah, that's the Challenger. They push you out of your comfort zone, not because they like seeing you squirm (okay, maybe a little), but because they know you're capable of more. Others may mention phrases like "tough love," "devil's advocate," etc.

This relationship may be one of the toughest in your inner circle, but it can also be one of the most powerful. So, next time someone in your network challenges you, thank them after you finish cursing their name.

If the Challenger is the tough-love coach, the Cheerleader is your number-one fan, pom-poms and all. We all need someone who believes in us, even when we're not sure we believe in ourselves. This person will be encouraging, supportive, and optimistic. Cheerleaders are the ones who remind you of your accomplishments when imposter syndrome is doing its worst.

It's not just about feeling good—it's about having the confidence to keep pushing forward. And remember, being a Cheerleader for others is just as important. Karma, baby!

Collaboration isn't just a buzzword; it's the secret sauce to making big things happen. The Collaborator in your network is the person who knows how to work with others to bring ideas to life. Collaborators appreciate mutual respect, clear and concise communication, and the willingness to share the spotlight. This professional turns your projects and goals into a team effort. They are the epitome of "two heads are better than one."

Don't underestimate the power of connecting with someone on the way up. Rising Stars bring fresh energy, new perspectives, ambition and potential, and sometimes the very innovation you need to stay ahead of the curve. Plus, when they hit it big, you can proudly say you knew them when.

While new to the "real world," these professionals bring very different skills to your industry from when you joined. The same benefits your Mentor provides to you, the same goes for your relationship with a Rising Star and yourself. Keep an eye out for these folks—they're the future of your industry.

Before you roll your eyes, let me clarify: I'm not just talking about Instagram stars selling protein powder (Influencer). The Amplifier in your network is someone who has the reach and credibility to amplify your message to a broader audience. This network relationship is mutually beneficial through reciprocal opportunities, partnerships, or enhanced reputation in their network.

Amplifiers guard their credibility carefully. Associating with someone who isn't authentic could damage their reputation, making them wary of supporting you—the name of the game: authenticity. The Amplifier can smell a phony a mile away—seriously, they're like bloodhounds, but instead of tracking people, they're sniffing out your bad vibes and fake enthusiasm. You could be offering them gold, but if you're faking it, they'll smell it before they see it.

Last but not least, the Mastermind. This is the person—or group—who challenges your thinking and pushes your intellectual boundaries. Whether it's a formal group or a regular meeting of brilliant minds, having a Mastermind in your network is like having your own think tank.

Isn't a Mastermind the same as the Innovator? Not quite. Innovators are more about disrupting, while Masterminds focus on refining and expanding those ideas.

So there you have it—the 10 people you NEED in your network. Each plays a vital role in your professional journey through guidance, connections, innovation, or just a good old-fashioned pep talk. Take a moment to reflect on your network. Who's missing? Where can you grow?

If you have a story about one of these roles in your network or if there's someone you think I missed, comment below or shoot me a message. Let's keep this conversation going—after all, networking is a team sport.

Thanks for reading.

Remember: you're not just building a network; you're building a community for your career.

Someone accepted your request to connect on LinkedIn. Yay! Now what?

Now, you need to start a conversation.

Don't just let that new connection sit dead in the water. Here's how to start a conversation with a new LinkedIn connection.

To start a conversation with a LinkedIn connection, first write a friendly subject line. Then, introduce yourself and offer your support. Make sure not to ask for any favors just yet!

Struggling to write your initial message? Here are a few subject ideas to get you started (you would elaborate within your message).

For a basic subject line, you could start with something like:

• Thanks for connecting!
• It's great to meet you!

If you enjoyed an article they wrote/shared, you could start with something like:

• Loved your article!
• Thanks for sharing your insight.

If you met your new LinkedIn connection in person, you could start with something like:

• Great meeting you at yesterday's event!
• Wanted to continue our conversation from yesterday.

Shoot your new LinkedIn connection a brief message shortly after connecting. You can start by introducing yourself, and then elaborate on why you wanted to connect in the first place.

Mention things you have in common. Feel free to ask them about their goals and interests. What do they want to accomplish? What do they love doing? Highlight commonalities. It will help build a stronger personal connection.

We can't stress how important it is to offer value to your connections, especially in your first conversation. It shows that you're a valuable contact who's ready and willing to help your connections.

Offering your support can be as simple as saying something like, "If there's anything I can do to offer support or anyone in my network that I can introduce you to, please let me know. Happy to help." You don't have to go overboard with this in your first message. A brief sentence like the one above is great. Just let them know you're offering.

Do not ask for anything from your new connection unless it benefits them in some way.

For example, if you need a quote from them for an upcoming blog post you're writing, highlight the fact that you'll be promoting the heck out of it and that it will give them some exposure. You can ask for a favor after you've built your professional relationship with this person and you have a history of offering value without asking for anything in return.

A good introduction message has three parts: a subject line, a sentence or two where you introduce yourself, and a sentence where you offer your support.

Here's an example: "Thanks for connecting! I noticed you also studied at XYZ University. Go Bobcats! Please let me know if there's anything I can do to offer support or anyone in my network that I can introduce you to. Happy to help!"

When someone reaches out to you and asks to connect, make sure you message them immediately after accepting their request with a message that says something like, "Thanks for connecting. It's great to meet you." That way, if they forget to message you, you'll be sitting in their inbox, happy and ready to chat.

Starting a conversation with a new LinkedIn connection is easy once you know how to do it properly. The next time you want to connect with someone new on LinkedIn, follow these four steps. You'll grow your professional network in no time!

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You want a resume, cover letter, and LinkedIn profile that presents you in the best possible light. With all of the emphasis on loading your documents with keywords, accomplishments, and metrics that make the case for you being the perfect fit for the position you're after, have you overlooked proper punctuation?

Some might wonder what the big deal is about punctuation. Surely if you start your sentences with a capital letter and end them with a period, that's all you need to worry about, right?

Unfortunately not.

The text in resumes is often so packed with information that seemingly inconsequential punctuation missteps can distort your meaning or, worse, cause the hiring manager to pause in confusion.

That pause is bad news for you: it may make the recruiter see you as a less-than-attractive candidate, questioning your ability to communicate or pay attention to details, both highly valued skills in today's workplace. Just as a modern spouse becomes more alluring to a partner by doing the dishes and laundry, using proper punctuation makes you downright sexy to a hiring manager.

Both efforts make lives easier for the people who are important to you, so go the extra mile by following these important rules (and do the dishes)...

In addition to appearing at the beginning of sentences and in section headings, capital letters also signify important words. But using too many "important words" in your documents slows the reader down or seems pretentious.

For example, we sometimes see text like this in resumes: "Expertise in Human Resources, Training, and Recruiting."

Instead, try: "Expertise in human resources, training, recruiting."

Other than proper names like your own name or the names of products, you will rarely need to capitalize words that don't appear at the beginning of a line or sentence. You'll also want to capitalize your own job title above each position listed on your resume.

However, if you reference someone else's job title in your career documents, the general rule is that it is only capitalized when the person's name follows (Vice President Joe Smith)—not when merely referring to the position (as in "reporting to the vice president").

Of course, every rule tends to have its exceptions, and there are a few for capitalization. However, these are good to start with.

Use hyphens for compound adjectives that precede a noun, such as "client-focused approach" or "full-time employees." And if you have two adjectives that modify the same base word, use a hyphen after the first, as in "mid- and senior-level management."

Do not use a hyphen in a compound adjective if the first word ends in -ly, as in "highly qualified candidate."

Semicolons can either separate two independent clauses when the second clause is not directly related to the first, or they can be useful when you want to list items that already include a comma.

For example, "Proficient in software including Microsoft Excel, Word, and PowerPoint; CorelDRAW; and Adobe Photoshop."

Colons are used to join two independent clauses when the second clause is directly related to the first.

The most common usage in resumes is for lists, as in, "Proficient in the following software: MS Excel, Word, and PowerPoint."

There's a fierce debate between those who advocate using serial, or Oxford, commas (putting a comma before the final "and" in a series) and those who don't.

The best practice for resumes is to use serial commas, as they can really make your career documents easier to understand.

This is especially true when you list a series of items where two things may be grouped together (think "sales and marketing"). But even sentence construction like, "Facilitate mock interviews, identify position and tailor interview questions," may cause the reader to stumble.

At first read, it may sound like the candidate is responsible for identifying a position and identifying someone who tailors clothes! So, our advice is to avoid ambiguity by always using serial commas in career documents, especially in resumes.

The current convention is to use one space after a period, not two. The same goes for colons.

We know, we know.

If you grew up learning to type on an IBM Selectric, this is a hard habit to break. But if you keep using two spaces, you'll look as antiquated as the typewriter.

Trust us, knowing these six punctuation tips will make you a real turn-on to an employer.

Now that you've reviewed some of the resume punctuation rules that you'll want to be aware of, we'll share the most important rule of all: however you choose to use punctuation throughout your career documents, do it consistently!

Even more jarring than not following proper punctuation rules is following them only some of the time.

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Hiring managers ask interview questions about all kinds of things—your background, your experience, your successes, your failures, and all kinds of day-to-day issues. One of the things they may want to know is how you handle stress or pressure on the job.

Most jobs have elements of stress or pressure, and how you behave in response to that stress greatly affects how you perform and how you affect the work environment for others. Here are three sample questions and answers about stress for you to consider before your next job interview.

This question is pretty straightforward. You may be tempted to say, “I handle it just fine," or “It motivates me to work harder." Even though these seem like good answers, you'll be better off if you can give them a little more insight into you and the way you think. For instance, a more effective way to respond may be to say, “I've learned that, in times of stress, it's very important to prioritize my tasks so I can continue to be productive," and then give an example using the "Experience + Learn = Grow" method.

However you've learned to deal with stressful situations, it's nice to follow up your response with an example of how you've put that approach to the test. Your example would include the steps you took to think about what had to be done and decide on priorities.

This question is essentially asking the same thing as the direct, straightforward question above, but specifically asks for a story. Don't just say that you buckled down and stayed until the work was done. That does show you as someone who finishes a job no matter what, but you'll make yourself stand out more if you choose an example that walks them through how you approach and solve problems.

Highlight your critical thinking skills. Usually, this will touch on how you had to look at the situation critically and prioritize what needed to be done immediately and what could wait (or what could be delegated). Walk them through why you chose what you chose, what the results were, and how you grew as a professional because of this challenge.

Isn't it always a bit stressful when our work is criticized? No one's perfect, so chances are you had your work criticized in the past (and will again in the future). To become better at anything, you must be open to constructive criticism and willing to learn from it. Learning and improving are what will make you even more valuable as you grow in your career.

Tell the hiring manager about a situation that is preferably far in your past and isn't directly related to important tasks of the job you're interviewing for. (Accountants may not want to talk about how you miscalculated a budget forecast because of a math problem—but telling a story about what you learned from a difficult situation with a project team member that made you a much better communicator would be great.) Explain the situation you were criticized for, what you learned from the experience, and how that constructive criticism helped you grow in the role (Experience + Learn = Grow). Your goal is to show how you improved and became a better professional because of it.

Before your next job interview, practice answering the above questions about how you handle stress. You'll be better prepared to answer with a response that will surely impress hiring managers and make you stand out from the competition.

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Graduating from college should be a time of excitement and optimism. You’ve put in years of hard work, and now, it’s time to step into the professional world. But for many of today’s recent grads, the job market looks anything but inviting.

With a shrinking number of entry-level positions and companies scaling back on training programs, finding that first job feels like an uphill battle. As a career coach for over 20 years, I’ve seen this firsthand, and I want to help you understand why this is happening and how you can break through despite the challenges.

Why are entry-level jobs disappearing?

When companies are tightening their belts, one of the first things they do is limit hiring for roles that require significant training and onboarding. From a business perspective, it’s simple: they need people who can hit the ground running and offer an immediate return on investment. Unfortunately, most new graduates don’t fit that mold yet. You may not have extensive experience or an in-depth understanding of the industry, which makes it harder to prove your value to these companies at first glance.

However, that doesn’t mean you don’t have value. You simply need to approach the job search with a strategy that helps you demonstrate your potential in a way that resonates with employers.

I often hear new grads say, “What value do I bring? I’ve only got six months of internship experience!” Let me tell you, you do have value—and it’s more than you might realize.

One of the most effective ways to convey your value is through your connection to the employer. When I work with recent grads, I guide them through building something I call an interview bucket list. This is a list of 10 to 20 companies that you’re truly passionate about, not just because they’re popular or well-known, but because you genuinely admire their products, services, or mission.

When you can articulate why these companies are on your list—how their work resonates with you and aligns with your goals—you’ve already started to build a meaningful connection. And that’s what employers are looking for: someone who doesn’t just want a job, but someone who wants to work for them. That enthusiasm can set you apart from other candidates and show employers that you have the kind of intrinsic motivation they’re looking for.

Once you have your interview bucket list, it’s time to backchannel your way in. This means finding ways to connect with people who already work at the companies on your list. Whether it’s through LinkedIn, alumni networks, or other professional organizations, reach out and start building relationships.

And when you do reach out, make sure you share your story. Explain why you’re passionate about the company’s products or services and how your skills and experiences (even if limited) align with their needs. This approach helps demonstrate your hustle, curiosity, and willingness to learn—all of which are highly valued in today’s job market.

Hiring managers aren’t expecting you to have a decade of experience. They know you’re a recent grad. What they want to see is someone with drive, passion, and a commitment to learning and growing with their company. If you can show them that you’re already invested in what they do, they’ll see you as someone who can hit the ground running, even if you don’t have all the technical skills just yet.

When you apply for jobs online in today's market without backchanneling, it's impossible to make that connection with an employer. It's impossible to stand out. With so many graduates taking the same approach, online applications often get lost in a sea of resumes. It’s not that you’re unqualified; it’s that the system is overwhelmed.

That’s why backchanneling is so essential right now. It’s about getting off the crowded highway and finding alternate routes that get you noticed. Instead of waiting for your application to float to the top of a recruiter’s inbox, you’re taking control of your own job search and building relationships that lead to opportunities.

At the end of the day, the job market for new grads may be tough, but it’s not impossible. I’ve seen countless recent graduates land incredible jobs using these exact strategies. What sets them apart isn’t just their qualifications, but their willingness to hustle, their ability to make meaningful connections, and their passion for the companies they want to work for.

So if you’re feeling stuck or discouraged, don’t lose hope. Start building your interview bucket list, reach out to people in the companies you admire, and lead with your passion. The right opportunity is out there, and with the right strategy, you can make it yours.

Good luck! Go get 'em.

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The term "inspiration" is very commonly used. Everyone seems to be inspired by someone or something in their lives. Their inspiration can be a person, event, imaginary character, or even an insight. To cook, write a poem, draw, or take up a job, one needs inspiration. In simple words, inspiration is a creative push from something that resonates deeply with you and your beliefs.

The reasons for inspiration can be strange. Two sons of a drunken man can be inspired by their dad to become an alcoholic or a teetotaler. Inspirations can emerge from one’s mind too. It is a very active process of the mind. A person or an object can inspire someone only if they are mentally active enough to be receptive to that object or person. Thus, in order to be inspired, you need to be receptive and should have an open mind.

Sometimes, these two words are used interchangeably, but they are totally two different processes. A person’s mind is like a soft mold and an impression can be easily made, whether or not it is a good one. However, inspiring a mind is like making a rigid object flexible. A person needs to be hyperactive when involved with an object in order for it to inspire them.

Do some objects come with an inspiration tag? Why do some objects inspire a few people and some do not? Centuries ago, the people who got hit by falling apples did not think the phenomena would be related to gravity. It is almost like seeking a new reality.

When a mind actively searches for inspiration, it will automatically find it. An artist gets the inspiration to draw upon seeing a butterfly because he has been seeking some object that inspires him to draw. Thus, inspiration is a creative process. Once tagged as creative, it means that the inspiration process, methods, and effects of one person will not be the same as that of another. Even the same person may not be inspired in the same way by two different objects.

To come up with the psychology of inspiration, we need to know what will inspire us, why it inspires us, and why certain objects can inspire certain people and not others. To study the inspiration process, one needs empirical data, but this process is contributed by personal experience, tastes, attitude, personality, and many other factors. Finding inspiration is something you must do yourself, no matter how much information is available about it. That's what makes it more of an art than a science.

The first element of the inspiration process is the purpose. A photographer will be inspired by a butterfly flying over its reflection in a pond to take a picture, but a person who wants to catch some fish may not be stirred by the same bug. What is important to the person looking for inspiration is where their interests intersect with the outside world.

Intuition can guide anyone at any time, but inspiration seeks those who search for it. Sudden enlightenment is the common term used to describe an inspiration process initiation. For instance, a scientist who wants to find an alternative source of energy would get enlightenment from a boiling pot’s rattling lid.

The inspiration process is a little more than just a thought process. It is an interlinked web that connects all the external factors and internal factors to create a solution.

1. The knowledge-based inspiration process is initiated by knowledge gained or an understanding of a process or an object. For instance, light falls on shattered pieces of glass and creates a visual pattern. An artist would be inspired to draw it, a poet would write about it, and a scientist would have the inspiration to learn why such a visual pattern is produced. Thus the kind and amount of knowledge of the process defines the inspiration.

2. The need-based inspiration process is developed from the needs of the person. An explorer can be inspired by a travel book, but a scientist will not be. So, when the object can satisfy a need of the person, then the probability of that object creating inspiration is much higher.

3. Object-based inspiration can be obtained from personal feelings about an object or subject. A student could be inspired by a teacher to become one because they like the teacher.

4. Internal inspiration can be defined as a thought-based inspiration process. For instance, a scientist looking for a structure of benzene gets their inspiration from a dream of a snake biting its own tail. A person gets inspired if an object or a scene can be related to the topic in their thought process.

In short, inspiration is about what our mind wants to see and what the eyes actually see. If the mind can correlate both, then inspiration is more likely to happen.

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When you're unemployed, one of your biggest fears is being judged by others. When it comes to dating, that fear can be amplified.

The number one question asked when meeting someone new is, “What do you do for a living?" For many people who are out of work, that simple question can feel like a kick to the stomach.

Don't let unemployment shake your confidence. Here are a few tips for handling the awkward “I'm actually unemployed" talk so you can keep dating while you're unemployed.

Being single during a career transition can be an exciting experience, according to Adam LoDolce, a Boston-based dating coach for both men and women. "Dating is the perfect time to redefine yourself," he says. According to LoDolce, it's extremely important to discover what you're really passionate about during this transitional period. "We put so much emphasis on having a good job," says LoDolce. "You need to realize that, even if you have a good job, it's not automatically going to get you the girl or the guy."

Incorporating passion and excitement into your conversation is key during a career transition. By changing your perspective, you can control how people view your situation.

There are three common questions that come up when you're getting to know someone new. They are:

• What do you do for a living?
• How old are you?
• Where are you from?

These questions are major conversation killers, according to LoDolce. "It's boring conversation," he says. "If you're unemployed, work on deflecting these questions and making fun conversation. Have fun."

So, what do you ask instead? Here are a few conversation starters to try:

• What's your dream job?
• What are your hobbies?
• What are some places you'd like to visit?

"Stop focusing on what people do for a living and focus on what they're passionate about instead," says LoDolce. Although some people are lucky enough to have a job they are passionate about, many people out there aren't doing what they love for a living.

Talking about your passions will not only help someone get to know you, but it will also be more interesting for both parties involved.

"Being honest about your unemployment is the best approach to communicating with a new guy [or girl]," says dating expert Marni Battista. That doesn't mean you have to be negative about it, though. Battista suggests putting a positive spin on your situation. For instance, rather than talking about how the economy is killing your industry, or how hiring folks just don't "get you," focus on what's working.

Here's an example: "I love being a teacher and am confident that my expertise in integrating technology into the classroom is going to land me an amazing position. All the interviews are great opportunities to practice and discover what the marketplace is looking for."

"When you cast blame on life's circumstances, it leaks a 'Debbie Downer' energy to your date and he [or she] will be more turned off by your negativity rather than the fact that you are unemployed," says Battista.

Afraid of an awkward pause in the conversation after you break the news to your date? Try to make light of the situation as best as you can. "I find that most awkward moments are awkward because you are feeling awkward," says LoDolce. You need to feel comfortable.

If you start feeling uncomfortable, LoDolce suggests joking around and making light of the situation. "If you're overly serious about it, it's going to be uncomfortable," he says.

"In the online dating world, your first impression is digitized—and your career is part of that," says Laurie Davis, author of Love at First Click: The Ultimate Guide to Online Dating. Most dating profiles have a section to discuss your job. When you're unemployed, avoid listing a hopeful job title or giving a resume rundown. Avoid posting old photos, or mentioning a would-be job or past position because it sets expectations you can't live up to in person. Not to mention, giving your total work history will give the impression that you're trying too hard...and possibly hiding something, she says.

Davis suggests relying on the industry drop-down menus that dating sites offer. If a description can't be avoided, focus on volunteer work or passions. When talking about projects that are gaining momentum, use confident phrasing.

"Your match doesn't need to know the intricacies of your experience in a first impression," Davis explains. Say something like "I'm a management consultant" rather than "I'm trying to start consulting for executives since I did a lot of that in my past job." "Overexplaining isn't confident," she says.

We hope these six tips help you stay confident on the dating scene while you're unemployed. There's so much more to you than your career.

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